Come find us for Hot August Nights at the Livestock Event Center in Reno on North Wells Street August 8th thru 10th from 7AM 'til 5PM
We do not service parts for the Sierra or the Sierra II models.
You can locate replacement parts for your EZ-UP® Shelter model by clicking on the name of the shelter below. If you do not see your shelter listed, please call us for replacement parts information at 800-286-0030.
You will need to know or determine which model you have prior to ordering parts, either online or by phone.
There are 2 places that may answer your question depending how old it is.
1) On the fabric label in two opposing corners is a 6" square patch and it may say across the top of that. World fastest shelter _____ model name.
2) On one of the legs within the top six inches (between the top of the leg and where the leg slider locks into position) is a white tag with 5 lines of black text. They are the manufacturer's name, address , phone numbers and the last line will be the model number.
If you are still unable to locate a model name from either of those two places please feel free to call us. Have the canopy close by and we can ask a series of questions to help you identify your model